Effective Date: May 20, 2025
Welcome
Thank you for visiting the official online store of American Traveller. We encourage you to carefully review these terms and conditions before using the Site. By accessing or using the Site, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using the Site.
From time to time, additional guidelines, rules, or policies may apply to specific services or products offered on the Site. These will be incorporated by reference into these Terms and Conditions. American Traveller reserves the right to update or modify these Terms at any time, and any changes will be posted on the Site. Continued use of the Site after such changes signifies your acceptance of the updated Terms.
Accuracy of content
At American Traveller, we strive to ensure the information provided on our Site is as accurate and up-to-date as possible. However, we cannot guarantee that the Site will be completely error-free. The information and materials on this Site may contain inaccuracies, including typographical errors. Product weights, dimensions, and volumes are approximate, and while we have taken reasonable steps to provide accurate product details and color representations, we cannot ensure that the colors displayed on your screen will match the product exactly upon delivery. The content on the Site may be updated periodically without notice.
American Traveller reserves the right to modify the Site at any time, at its sole discretion. We do not guarantee that the functions of the Site or any content provided will be uninterrupted or error-free, or that any defects will be corrected. Additionally, we do not warrant that the Site or the server hosting it is free from viruses or harmful components. American Traveller will not be held liable for any issues arising from the use of the Site, including content inaccuracies or errors. Regarding cabin carry-on or hand luggage, while we make efforts to align with current airline regulations, we cannot be responsible for differing airline policies or if airlines or airports change their restrictions.
Product Information
We strive to ensure that all product descriptions, prices, and images are accurate. However, we do not warrant that product descriptions or other content on the site are error-free, complete, or current. In case of any errors, we reserve the right to correct them and update your order accordingly or cancel the order.
Prices
The price of the products you purchase is the price displayed on the Site when you confirm your order. This price will be confirmed in the email sent to you upon receipt of your order. All prices are listed in £ and include VAT, with no hidden charges.
VAT will be applied at the applicable rate at the relevant tax point and will be clearly shown on your invoice or statement.
In the event that a pricing error is discovered for the products or delivery charges, we will notify you promptly. You will then have the option to either confirm your order at the corrected price or cancel it. If you choose to cancel, we will refund or credit the full amount charged to your credit card for the products.
Online Ordering
The order process involves the following steps:
Add the products you wish to purchase to your basket.
Provide your delivery address.
Enter your billing details along with payment information.
Before finalizing your order, we recommend reviewing your selection and checking the total price, including any shipping charges.
Once you submit your order, we will send an email confirming receipt. Please note that this email only acknowledges we have received your order and does not confirm acceptance. Your order will be considered accepted once we dispatch the items to you, at which point a contract is formed. Until the items are dispatched, we reserve the right to refuse an order. If we do not accept your order and payment has already been made, we will issue a full refund for the amount paid.
Returns
Please refer to our Return Policy for full details. In general, items can be returned or exchanged within a specified period, provided they are unused, in original condition, and accompanied by proof of purchase.
Sale Contract
No sales contract will be formed between you and American Traveller until the products are dispatched. All information provided on our Website is considered an invitation to treat and not an offer or unilateral contract. By placing an order, you make a binding offer to purchase the products.
American Traveller reserves the right to refuse an order, either in whole or in part, in the following situations:
If the product is unavailable;
If your billing information is incorrect or cannot be verified;
If your order is flagged by our security systems as unusual or potentially fraudulent;
If payment for your bank transfer or reservation is not received on time;
If we have reason to believe you are a reseller;
If there was an error in the product pricing;
If we are unable to deliver to the address provided;
In the event of force majeure.
Delivery
We will make every reasonable effort to deliver the products you ordered within the timeframes specified in your order confirmation. Please note that these timeframes are not guaranteed delivery dates and should not be relied upon. If an incorrect address is provided, it is the responsibility of the User, and any additional charges incurred will be passed on to the User.
All products will be dispatched from American Traveller. If your order is not delivered within the stated timeframe, please contact us with your order number or client number. You may then choose to cancel the contract and request a full refund for the affected products as your sole remedy. Alternatively, you may propose a new delivery timeframe, and if we fail to deliver within this extended period, you can cancel the contract and request a full refund for the products.
Delivery Restrictions – Country of Delivery
We do not accept delivery to PO Box addresses or military APO addresses.
Our delivery service operates Monday to Friday, excluding bank holidays. Products purchased through our Site (http://www.americantraveller.co.uk) are delivered within the UK and Northern Ireland.
Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of AmericanTraveller and is protected by intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the website without express written permission.
Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising in relation to these terms shall be subject to the exclusive jurisdiction of the UK courts.
Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
AmericanTraveller
Email: customercare@americantraveller.co
Phone: +44 0 774 135 2115
Website: www.americantraveller.co.uk
